Help & Contact

SLMC-registered medical practitioners (doctors, dentists), pharmacies with NMRA licenses, private health clinics, dispensaries, and other registered business entities that can legally buy and sell medication in Sri Lanka.

You need a valid SLMC registration number (for medical practitioners) or NMRA license number (for pharmacies and businesses), along with a clear photo or scan of the relevant document. We accept JPG, PNG, and PDF formats up to 5 MB.

We aim to verify all new registrations within 1-2 business days. You will receive an email once your account has been approved or if we need additional information.

You will receive an email explaining the reason for rejection. Common reasons include unclear document photos or mismatched registration details. You can re-register with the correct information.

Browse our product catalogue, add items to your cart, and proceed to checkout. Select your delivery method, enter your delivery address (if applicable), and submit your order. You will receive a confirmation email with your order number.

State Pharmaceutical Corporation (SPC) items require a minimum order value of Rs 10,000. You can add SPC items to your cart, but the minimum will be enforced at checkout. Non-SPC items have no minimum order requirement.

We offer store pickup (free) from our Dehiwala location, standard delivery (calculated at our standard rates, subject to confirmation), and express delivery (fee confirmed when we process your order).

We deliver across the Colombo District and surrounding areas. Delivery fees are calculated at our standard rates and confirmed when we process your order. For locations outside our standard delivery zone, please contact us to arrange delivery.

We accept cash on delivery and bank transfers. Our bank details are included on every invoice. We do not currently offer credit terms — all payments must be made in full.

We do not accept returns. All sales are final. Please review your order carefully before checking out, and contact us before placing the order if you have any questions about a product. In the rare case of a damaged or incorrect item being delivered, please contact us within 24 hours of delivery via WhatsApp and we'll work with you on a resolution.